PRIVACY POLICY
Last updated May 10, 2024
This privacy notice for Compute Guru Inc ("we," "us," or "our"), describes how and
why we might collect, store, use, and/or share ("process") your information when you
use our services ("Services"), such as when you:
Visit our website at http://www.computeguru.com, or any website of ours that
links to this privacy notice
Engage with us in other related ways, including any sales, marketing, or
events
Questions or concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices, please
do not use our Services. If you still have any questions or concerns, please contact
us at it@computeguru.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find
out more details about any of these topics by clicking the link following each
key point or by using our table of contents below to find the section you are
looking for.
What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with
us and the Services, the choices you make, and the products and features you use.
Learn more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do we receive any information from third parties? We do not receive any
information from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information?
We may share information in specific situations and with specific third parties. Learn
more about when and with whom we share your personal information.
How do we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by
submitting a data subject access request, or by contacting us. We will consider and
act upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect?
Review theprivacy notice in full
.1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short:
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
expressan interest in obtaining information about us or our products and Services, when youparticipate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You.
The personal information that we collectdepends on the context of your interactions with us and the Services, the choices youmake, and the products and features you use. The personal information we collectmay include the following:
email addresses
phone numbers
names
contact preferences
mailing addresses
Sensitive Information.
We do not process sensitive information.
All personal information that you provide to us must be true, complete, and accurate,and you must notify us of any changes to such personal information.
Information automatically collected
In Short:
Some information — such as your Internet Protocol (IP) address and/orbrowser and device characteristics — is collected automatically when you visit ourServices.
We automatically collect certain information when you visit, use, or navigate theServices. This information does not reveal your specific identity (like your name orcontact information) but may include device and usage information, such as your IPaddress, browser and device characteristics, operating system, languagepreferences, referring URLs, device name, country, location, information about howand when you use our Services, and other technical information. This information isprimarily needed to maintain the security and operation of our Services, and for ourinternal analytics and reporting purposes.
The information we collect includes:
Log and Usage Data.
Log and usage data is service-related, diagnostic,usage, and performance information our servers automatically collect whenyou access or use our Services and which we record in log files. Depending onhow you interact with us, this log data may include your IP address, deviceinformation, browser type, and settings and information about your activity inthe Services
(such as the date/time stamps associated with your usage, pagesand files viewed, searches, and other actions you take such as which featuresyou use), device event information (such as system activity, error reports(sometimes called
"crash dumps"
), and hardware settings).
Device Data.
We collect device data such as information about your computer,phone, tablet, or other device you use to access the Services. Depending onthe device used, this device data may include information such as your IPaddress (or proxy server), device and application identification numbers,location, browser type, hardware model, Internet service provider and/ormobile carrier, operating system, and system configuration information.
Location Data.
We collect location data such as information about yourdevice's location, which can be either precise or imprecise. How muchinformation we collect depends on the type and settings of the device you useto access the Services. For example, we may use IP address and other technologiesto collect geolocation data that tells us your current location (based on your IPaddress). You can opt out of allowing us to collect this information either byrefusing access to the information or by disabling your Location setting on yourdevice. However, if you choose to opt out, you may not be able to use certainaspects of the Services.
We collect location data such as information about yourdevice's location, which can be either precise or imprecise. How
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:
We process your information to provide, improve, and administer ourServices, communicate with you, for security and fraud prevention, and to complywith law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending onhow you interact with our Services, including:
To deliver and facilitate delivery of services to the user.
We may processyour information to provide you with the requested service.
To respond to user inquiries/offer support to users.
We may process yourinformation to respond to your inquiries and solve any potential issues youmight have with the requested service.
To send administrative information to you.
We may process yourinformation to send you details about our products and services, changes toour terms and policies, and other similar information.
To send you marketing and promotional communications.
We mayprocess the personal information you send to us for our marketing purposes, ifthis is in accordance with your marketing preferences. You can opt out of ourmarketing emails at any time. For more information, see
"
WHAT ARE YOURPRIVACY RIGHTS?
"
below.
To protect our Services.
We may process your information as part of ourefforts to keep our Services safe and secure, including fraud monitoring andprevention.
To evaluate and improve our Services, products, marketing, and yourexperience.
We may process your information when we believe it isnecessary to identify usage trends, determine the effectiveness of ourpromotional campaigns, and to evaluate and improve our Services, products,marketing, and your experience.
To identify usage trends.
We may process information about how you useour Services to better understand how they are being used so we can improvethem.
To comply with our legal obligations.
We may process your information tocomply with our legal obligations, respond to legal requests, and exercise,establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOURPERSONAL INFORMATION?
In Short:
We may share information in specific situations described in this sectionand/or with the following
third parties.
We
may need to share your personal information in the following situations:
Business Transfers.
We may share or transfer your information in connectionwith, or during negotiations of, any merger, sale of company assets, financing,or acquisition of all or a portion of our business to another company.
4. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:
We keep your information for as long as necessary to
fulfill
the purposesoutlined in this privacy notice unless otherwise required by law
We will only keep your personal information for as long as it is necessary for thepurposes set out in this privacy notice, unless a longer retention period is required orpermitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personalinformation, we will either delete or
anonymize
such information, or, if this is notpossible (for example, because your personal information has been stored in backuparchives), then we will securely store your personal information and isolate it fromany further processing until deletion is possible.
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:
We aim to protect your personal information through a system of
organizational
and technical security measures.
We have implemented appropriate and reasonable technical and
organizational
security measures designed to protect the security of any personal information weprocess. However, despite our safeguards and efforts to secure your information, noelectronic transmission over the Internet or information storage technology can beguaranteed to be 100% secure, so we cannot promise or guarantee that hackers,cybercriminals, or other
unauthorized
third parties will not be able to defeat oursecurity and improperly collect, access, steal, or modify your information. Althoughwe will do our best to protect your personal information, transmission of personalinformation to and from our Services is at your own risk. You should only access theServices within a secure environment.
6. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from or market to
children under 18 yearsof age
.
We do not knowingly solicit data from or market to children under 18 years of age. Byusing the Services, you represent that you are at least 18 or that you are the parentor guardian of such a minor and consent to such minor dependent’s use of theServices. If we learn that personal information from users less than 18 years of agehas been collected, we will deactivate the account and take reasonable measures topromptly delete such data from our records. If you become aware of any data wemay have collected from children under age 18, please contact us at
it@computeguru.com
.
7. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
You may review, change, or terminate your account at any time.
Withdrawing your consent:
If we are relying on your consent to process yourpersonal information,
which may be express and/or implied consent depending onthe applicable law,
you have the right to withdraw your consent at any time. You canwithdraw your consent at any time by contacting us by using the contact detailsprovided in the section
"
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
"
below
.
However, please note that this will not affect the lawfulness of the processing beforeits withdrawal nor,
when applicable law allows,
will it affect the processing of yourpersonal information conducted in reliance on lawful processing grounds other thanconsent.
If you have questions or comments about your privacy rights, you may email us at
it@computeguru.com
.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applicationsinclude a Do-Not-Track (
"DNT"
) feature or setting you can activate to signal yourprivacy preference not to have data about your online browsing activities monitoredand collected. At this stage no uniform technology standard for
recognizing
andimplementing DNT signals has been
finalized
. As such, we do not currently respondto DNT browser signals or any other mechanism that automatically communicatesyour choice not to be tracked online. If a standard for online tracking is adopted thatwe must follow in the future, we will inform you about that practice in a revisedversion of this privacy notice.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to awritten contract between us and each service provider. Learn more about how wedisclose personal information to in the section,
"
WHEN AND WITH WHOM DO WESHARE YOUR PERSONAL INFORMATION?
"
We may use your personal information for our own business purposes, such as forundertaking internal research for technological development and demonstration. Thisis not considered to be
"selling"
of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for abusiness or commercial purpose in the preceding twelve (12) months. We
will not sellor share personal information in the future belonging to website visitors, users, andother consumers.
California Residents
California Civil Code Section 1798.83, also known as the
"Shine The Light"
lawpermits our users who are California residents to request and obtain from us, once ayear and free of charge, information about categories of personal information (if any)we disclosed to third parties for direct marketing purposes and the names andaddresses of all third parties with which we shared personal information in theimmediately preceding calendar year. If you are a California resident and would liketo make such a request, please submit your request in writing to us using the contactinformation provided below.
If you are under 18 years of age, reside in California, and have a registered accountwith the Services, you have the right to request removal of unwanted data that youpublicly post on the Services. To request removal of such data, please contact ususing the contact information provided below and include the email addressassociated with your account and a statement that you reside in California. We willmake sure the data is not publicly displayed on the Services, but please be awarethat the data may not be completely or comprehensively removed from all oursystems (e.g.
,
backups, etc.).
CCPA Privacy Notice
This section applies only to California residents. Under the California ConsumerPrivacy Act (CCPA), you have the rights listed below.
The California Code of Regulations defines a
"residents"
as:
(1) every individual who is in the State of California for other than a temporary ortransitory purpose and
(2) every individual who is domiciled in the State of California who is outside theState of California for a temporary or transitory purpose
All other individuals are defined as
"non-residents."
If this definition of
"resident"
applies to you, we must adhere to certain rights andobligations regarding your personal information.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete yourpersonal information, we will respect your request and delete your personalinformation, subject to certain exceptions provided by law, such as (but not limited to)the exercise by another consumer of his or her right to free speech, our compliancerequirements resulting from a legal obligation, or any processing that may berequired to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or disclosed for abusiness purpose;
the categories of third parties to whom the personal information was sold,shared, or disclosed for a business purpose;
the business or commercial purpose for collecting, selling, or sharing personalinformation; and
the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or deleteconsumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you arethe same person about whom we have the information in our system. Theseverification efforts require us to ask you to provide information so that we can match itwith information you have previously provided us. For instance, depending on thetype of request you submit, we may ask you to provide certain information so that wecan match the information you provide with the information we already have on file,or we may contact you through a communication method (e.g.
,
phone or email) thatyou have previously provided to us. We may also use other verification methods asthe circumstances dictate.
We will only use personal information provided in your request to verify your identityor authority to make the request. To the extent possible, we will avoid requestingadditional information from you for the purposes of verification. However, if we cannotverify your identity from the information already maintained by us, we may requestthat you provide additional information for the purposes of verifying your identity andfor security or fraud-prevention purposes. We will delete such additionally providedinformation as soon as we finish verifying you.
Other privacy rights
You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longerrelevant, or ask to restrict the processing of the information.
You can designate an
authorized
agent to make a request under the CCPA onyour behalf. We may deny a request from an
authorized
agent that does notsubmit proof that they have been validly
authorized
to act on your behalf inaccordance with the CCPA.
You may request to opt out from future selling or sharing of your personalinformation to third parties. Upon receiving an opt-out request, we will act uponthe request as soon as feasibly possible, but no later than fifteen (15) daysfrom the date of the request submission.
To exercise these rights, you can contact us
by submitting a
data subject accessrequest
,
by email at
it@computeguru.com
,
by calling at
18452021187
,
or byreferring to the contact details at the bottom of this document. If you have a complaintabout how we handle your data, we would like to hear from you.
Colorado Residents
This section applies only to Colorado residents. Under the Colorado Privacy Act(CPA), you have the rights listed below. However, these rights are not absolute, andin certain cases, we may decline your request as permitted by law.
Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targetedadvertising, the sale of personal data, or profiling in furtherance of decisionsthat
To submit a request to exercise
these
rights described above, please
email
it@computeguru.com
or
submit a
data subject access request
.
If we decline to take action regarding your request and you wish to appeal ourdecision, please email us at
it@computeguru.com
. Within forty-five (45) days ofreceipt of an appeal, we will inform you in writing of any action taken or not taken inresponse to the appeal, including a written explanation of the reasons for thedecisions.
Connecticut Residents
This section applies only to Connecticut residents. Under the Connecticut DataPrivacy Act (CTDPA), you have the rights listed below. However, these rights are notabsolute, and in certain cases, we may decline your request as permitted by law.
Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targetedadvertising, the sale of personal data, or profiling in furtherance of decisionsthat produce legal or similarly significant effects (
"profiling"
)
To submit a request to exercise
these
rights described above, please
email
it@computeguru.com
or
submit a
data subject access request
.
If we decline to take action regarding your request and you wish to appeal ourdecision, please email us at
it@computeguru.com
. Within sixty (60) days of receipt ofan appeal, we will inform you in writing of any action taken or not taken in responseto the appeal, including a written explanation of the reasons for the decisions.
Utah Residents
This section applies only to Utah residents. Under the Utah Consumer Privacy Act(UCPA), you have the rights listed below. However, these rights are not absolute, andin certain cases, we may decline your request as permitted by law.
Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targetedadvertising or the sale of personal data
To submit a request to exercise
these
rights described above, please
email
it@computeguru.com
or
submit a
data subject access request
.
Virginia Residents
Under the Virginia Consumer Data Protection Act (VCDPA):
"Consumer"
means a natural person who is a resident of the Commonwealth actingonly in an individual or household context. It does not include a natural person actingin a commercial or employment context.
"Personal data"
means any information that is linked or reasonably linkable to anidentified or identifiable natural person.
"Personal data"
does not include de-identifieddata or publicly available information.
"Sale of personal data"
means the exchange of personal data for monetaryconsideration.
If this definition of
"consumer"
applies to you, we must adhere to certain rights andobligations regarding your personal data.
Your rights with respect to your personal data
Right to be informed whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to opt out of the processing of your personal data if it is used for targetedadvertising, the sale of personal data, or profiling in furtherance of decisionsthat produce legal or similarly significant effects (
"profiling"
)
Exercise your rights provided under the Virginia VCDPA
You may
contact us by email at
it@computeguru.com
or
submit a
data subjectaccess request
.
If you are using an
authorized
agent to exercise your rights, we may deny a request ifthe
authorized
agent does not submit proof that they have been validly
authorized
toact on your behalf.
Verification process
We may request that you provide additional information reasonably necessary toverify you and your consumer's request. If you submit the request through an
authorized
agent, we may need to collect additional information to verify your identitybefore processing your request.
Upon receiving your request, we will respond without undue delay, but in all cases,within forty-five (45) days of receipt. The response period may be extended once byforty-five (45) additional days when reasonably necessary. We will inform you of anysuch extension within the initial 45-day response period, together with the reason forthe extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decisionand reasoning behind it. If you wish to appeal our decision, please email us at
it@computeguru.com
. Within sixty (60) days of receipt of an appeal, we will informyou in writing of any action taken or not taken in response to the appeal, including awritten explanation of the reasons for the decisions. If your appeal is denied, you maycontact the
Attorney General to submit a complaint
.
10. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:
Yes, we will update this notice as necessary to stay compliant with relevantlaws.
We may update this privacy notice from time to time. The updated version will beindicated by an updated
"Revised"
date and the updated version will be effective assoon as it is accessible. If we make material changes to this privacy notice, we maynotify you either by prominently posting a notice of such changes or by directlysending you a notification. We encourage you to review this privacy notice frequentlyto be informed of how we are protecting your information.
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may
email us at
it@computeguru.com or
contact us by post at:
Compute Guru Inc
19 Dinev Rd Monroe NY 10950
United States
12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THEDATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to requestaccess to the personal information we collect from you, change that information, ordelete it.
To request to review, update, or delete your personal information, please
Email us at it@computeguru.com
​